What Are the 4 Cs of Online Business?

What Are the 4 Cs of Online Business?


This is a puzzle for several business owners. the bulk of business managers and owners looking to create web traffic using program optimization or program marketing.

Yes, building web traffic volume is extremely important to the success of your online business. confine mind that NOT all web visitor traffic is equal. Traffic for traffic volume alone may be a total waste of some time and resources. you would like the proper quite quality traffic - targeted and interested potential customers!

What Are the 4 Cs of Online Business?

Now let's take a step back and believe what your web traffic visitors are going to be expected to try to once they reach your web site? what's the purpose of investing money to get traffic if your website isn't working for your business?

Before engaging in traffic building programs let's confirm that when potential customers visit your sites you'll be ready for them.

The four Cs are; Content, Credibility, Conversions, and Customers.

These four Cs are crucial factors for a successful online web business presence. a totally productive online business contributes by maximizing new opportunities from the interested web traffic visiting your site.

1) Content


Let's start with Content. Many of your readers would have heard of this phrase "Content is King". Your web page must be relevant, interesting, useful, and interesting to your target customers.

It is not what you would like to publish as your content, it's what your target customers what to ascertain and skim on your sites. it's not your site it's theirs and you want to provide what they're trying to find . you want to frame all of your web pages around 'What's in it for me' the potential customer. Your web page must specialize in the advantages and advantages of using your product or service in reference to your new potential customer.

2) Credibility

Credibility is the second element of success. an outsized majority of your web visitors are going to be unacquainted with either you because of the business owner or together with your business. you'll get to remember that these visitors will view your web page in terms of potential risks to their interaction together with your site and your business. additionally, various friction factors on your sites may further discourage interaction and they are taking the 'call to action' that you simply could also be offering.


You will get to take up the challenge by providing social proof, credibility symbols, and repair delivery commitments or guarantees.


Social proof comes within the sort of positive reviews or comments, reference case studies, and testimonials preferably in video format. Credibility symbols are demonstrated by industry or association certifications or license qualifications. Service level commitments including guarantees supported by the popularity of your brand image and reputation will support your online credibility.




In addition, you'll get to reduce and where possible eliminate any friction factors from your sites and content. As an example, many internet sites have subscription forms requiring the potential subscriber to supply a mess of data that's beyond what's immediately required. At the bare minimum, all you would like is their email addresses perhaps their given name, a link to your privacy policy and terms of useless is more! This set-up will minimize the 'friction factor' resulting from an extended subscription form requiring information beyond what's really needed. The more information you request for submission may be a friction factor. the shortage of a privacy policy and conditions in using their information is another friction factor.


Web stores where shipping costs are revealed late within the purchasing process will suffer from high cart abandon rates. Upfront visibility of shipping costs reduces this friction factor.


Establishing credibility and lessening friction factors increases your opportunities for the successful conversion of your web visitors to your online web business presence.
Next, let's check out how we will 'convert' our interested web visitors by their taking the ' call to action ' on your sites . all of your sites must have a selected business objective and a corresponding 'call to action' to permit your web visitor to require the specified action supporting of your objective.

3) Conversions

On an internet store, the conversion is that the purchase of the specified product. On a business subscription site conversion would be the enrollment and payment of the program fee or plan. On a business services site that needs an extended selling and nurturing cycle, a conversion success might be the sign-up to a newsletter, download of data documentation or articles, sign-up to a free trial or demonstration site, or submission of an inquiry web form.

One has got to apply away called 'conversion-persuasion scenarios' in designing your web layout and content. Make it as easy as possible for your interested web visitor to seek out the relevant information and content, build your credibility, reduce friction factors with content that encourages them to require the specified 'call to action' achieving your conversion objective.

4) Customers



Your end game is securing a true paying customer. For a business to consumer (B2C) web stores, the conversion is that the actual purchase at the web store of a product to become a customer. The customer's experience will include the web purchasing process, shipping, and delivery combined with the standard and condition of the merchandise to satisfy their expectations. a positive experience will increase the receptiveness for repeat business and referrals to other potential customers.


For a business to business (B2B) online web presence, the conversion may be a qualified lead generated. Now counting on the character of the complexity of the merchandise or service the generated lead would require further nurturing and relationship building before an opportunity becomes a customer.


The success of your online web business presence is going to be measured in terms of 'call to action' conversions NOT web traffic volume. Your conversions translate to business growth and development.

Establish those Key Performance Indicators that reflect your online business objectives and measure these results to trace and fine-tune your web. check out actual conversions or online sales and a couple of conversions/traffic volumes because of the measure of the standard of your online business and your ability to realize your required business results.


These four key elements; content, credibility, conversions, and customers are essential for a successful online web business presence.

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